POLICIES

24 Hour Cancellation Policy

We understand that unforeseen circumstances happen and you may need to cancel or change an appointment with us. In order to respect the time of both our clients and our staff, we simply ask that you notify us of a cancellation or reschedule no less than 24 hours prior to the appointment. This allows us ample time to fill the appointment should you need to cancel your service. Appointments that are cancelled less than 24 hours prior to the start of your service, will result in a $25 cancellation fee. The fee will be charged to the credit card we have on file to secure your reservation.

No Show

In order to respect the time of our providers, if an appointment is a "no show", you will be subject to a no show fee charge of 100% of the total amount due for services, and possibly serviced on a walk-in only basis. Please be advised if you no show on a re-do reservation, we will not be able to schedule a new reservation without prepayment for service receiving.

Late Arrival

Please be courteous to our providers and other clients. If you are more than 15 minutes late for your appointment we may have to reschedule your appointment and assess a fee for the cost of services that you were scheduled for.